JFM Consulting is committed to protecting your privacy online. The Firm recognizes the need for appropriate protection and management of any information you share with the Firm. As such, JFM Consulting respects your privacy, particularly with regard to the storage, access, and use of personally identifiable data collected online. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires JFM Consulting to tell you how the Firm collects, shares, and protects your personal information. The Firm will maintain your personal information in a secure format and, except, as set forth herein, at no time will the Firm permit anyone to access your confidential information. Please read this notice carefully to understand what JFM Consulting does with respect to privacy.
Why does JFM Consulting collect customer information?
There are several important reasons why JFM Consulting collects information when you open an account. The information the Firm gathers is necessary to communicate with you about your account, to process transactions for you, and to comply with federal and state laws, including tax and anti-money laundering laws. Additionally, JFM Consulting collects information to help the Firm safeguard your assets. Furthermore, JFM Consulting may choose to gather information to help the Firm assess your needs and preferences.
What information does JFM Consulting collect?
Information JFM Consulting collects directly from you:
The information JFM Consulting collects directly from you is referred to as “Personally Identifiable Information” (“PII”). PII is defined as information that identifies a specific customer by non-public information that is associated with the customer. Such information that the Firm collects directly from you includes, but is not limited to, information required to communicate with you and to uphold expectations as an introducing broker-dealer. Such information may include your name, mailing address, email address, home phone number, mobile phone number, Social Security number, date of birth, and/or your employer’s name and address.
Federal law requires JFM Consulting to assess your suitability for trading in a margin account. Therefore, the Firm may also collect, but is not limited to, your approximate annual income and net worth in order to reasonably determine whether your financial position is suitable for trading in a margin account. Additional demographic information JFM Consulting may collect includes, but is not limited to, the following: gender, education, occupation, trade experience, and investment objectives.
Information JFM Consulting collects indirectly from you:
JFM Consulting asks you to provide “Non-Personally Identifiable Information” (“NPII”) defined as information that is not associated or linked to PII and does not permit the identification of individual persons by itself. This information aids the Firm in anticipating the needs and requests of its customer base to ensure the Firm is always making efforts to satisfy requests.
When does JFM Consulting collect information?
You directly provide the majority of the information JFM Consulting collects when you perform various actions on the JFM Consulting website and use the products and services offered by the Firm and/or its affiliate company.
Listed below are some of the specific means in which JFM Consulting collects information directly from you:
• When you start the new account application
• When you agree to customer agreements
• When you read the Firm's policies and disclosures
• When you place a trade
• When you access the website, trade platform, and other tools
• When you send us an email with questions or comments
• When you voluntarily submit information in response to a promotion or special offer
Listed below are some of the specific means in which JFM Consulting collects information indirectly from you:
• When we analyze your usage of our website
• When we provide products and services to you
• When we obtain information from other sources such as credit agencies, affiliates, and business partners
How does JFM Consulting use your personal information?
A primary goal of JFM Consulting is to have long-term relationships with its customers, and the Firm understands that upholding the trust of its customers is critical to achieving that goal. Therefore, JFM Consulting uses personal information only as appropriate to provide you quality service and security.
The Firm may use the information collected from you to verify your identify and contact you. Additionally, JFM Consulting may use this information during the process of establishing your trading account, issuing an account number, issuing a username and password, maintaining necessary records of your portfolio and trading activity, and contacting you regarding account-related information, as well as other support services the Firm offers to its customers.
The Firm may also use demographic information on its customers provided by other third parties in order to develop new products, support new lines of business, and establish new services for customers.
Customers should be aware that there are published regulatory requirements that request that customer information be retained and accessible by broker-dealers for a specified period of time after an account is closed.
What does JFM Consulting share with affiliated companies?
• The Firm may disclose personal information in order to administer or process a
transaction, product or service you have authorized or requested, or in the context of facilitating the settlement of a transaction. An applicable example of this could be if JFM Consulting is required to deliver personal information about you to third parties for certain investments, as well as validating customer identities when performing electronic transfers of funds and wires.
• The Firm may disclose personal information about you to third parties or to government entities as required by law or regulation, or in response to mandatory legal requests.
• The Firm may disclose personal information when necessary to protect your rights and property as a JFM Consulting customer, or that of JFM Consulting.
• The Firm may disclose personal information to help the Firm improve its services to you. In that regard, JFM Consulting may engage another business, such as its Clearing Firm, to help the Firm carry out certain internal functions such as, but not limited to, account processing, fulfillment, retention requirements, or other data collection activities relevant to our business.
• The Firm may disclose customer information to a purchaser of its capital stock, business or assets or to an affiliate-successor.
Can you opt-out of sharing personal information with non-affiliated third parties for marketing purposes?
The Firm does not share information with non-affiliated third parties for marketing purposes unless the Firm has record of your prior consent. Therefore, there is no need to opt-out. You may respectively decline to share your information if and when there is a time that the Firm requests your consent before disclosing any information to a non-affiliated third party.
Can you opt-out of receiving marketing information?
Yes. If you opt-opt of marketing emails regarding news about new products and services, JFM Consulting will always honor your request. However, from time to time, JFM Consulting needs to send you certain notifications that contain important information about your account, such as changes to your account information, and due to the important, sometimes time-sensitive, nature of these notifications we cannot prevent the delivery of these message via an opt-out feature.
If you want to opt-out of receiving all direct marketing communication from JFM Consulting, you can send an email to support@JFM Consulting.com with the word “unsubscribe” in the subject line. You will receive an email confirming your desire to opt-out of all direct marketing communication from JFM Consulting.
Should you unsubscribe from all direct marketing communications, you acknowledge that you are no longer going to be notified of additional product and service offerings or inquiries. An opt-out election must be made for each separate account you hold at JFM Consulting.
JFM Consulting is not responsible for the privacy policies or the content of websites the Firm links out to. The Firm has no governance over the use or protection of information provided by you when visiting those websites, nor any control over the information collected by those websites.
How does JFM Consulting protect personal information?
JFM Consulting takes the safety of its customer data very seriously and employs industry standard measures to ensure data is protected from being accessed by any unauthorized persons. Any access to customer data by Firm employees is strictly controlled and audited. The Firm utilizes multiple layers of firewalls, network segregation, intrusion prevention, and password policies to prevent a security breach or violation by unauthorized parties.
The JFM Consulting website requires a secure layer of authentication. A customer must log in with their brokerage credentials in order to access their account information or place a trade. The brokerage credentials are transmitted directly to the brokerage without any intermediate storage in the web application.
Any communication between employees of the Firm and a customer regarding sensitive, private information requires authentication of the customer’s identity, such as the customer’s account number.
How does JFM Consulting use information collected from
Cookies and/or other tracking techniques?
PII or otherwise sensitive, private customer information (such as account number, username, or password) are not contained in the cookies used by JFM Consulting.
The Firm and the customer may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them, to provide you with a more personal and interactive experience with JFM Consulting.
You can set your browser to alert you when a cookie is being used, the duration of the cookie, and to inform you of where your information is being returned. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Persistent cookies can be removed by following your Internet browser’s help directions. Customers may generally disable the cookie feature on their browser without affecting their ability to use JFM Consulting’ website, however there are exceptions where cookies are used as an essential feature to allow the successful completion of a customer action. Disabling cookies may limit your use of many convenience features offered by JFM Consulting.
The Firm may share website usage information about visitors to approved and reputable advertising companies for improved advertisement targeting on JFM Consulting’ website and on other sites. For this purpose, pixel tags may be used to note the pages you’ve visited. It should be noted that information collected by the advertising companies through the use of these pixel tags is not PII, and that the advertising companies have their own privacy policies.
To improve the JFM Consulting website and services offered to you, the Firm may use a third party to track and analyze usage, traffic volume, and other statistical information, such as page requests, customer initiated actions, and click-through paths. Customer data that is collected for the purpose of tracking and analyzing customer behavior on the JFM Consulting website and through the use of JFM Consulting' products is property of JFM Consulting. Furthermore, dough, Inc. ("dough"), the Firm's Parent Company and affiliate, may collect customer data for the purpose of tracking and analyzing customer behavior on their platforms, mobile applications, and websites that JFM Consulting may use to further improve the Firm’s website and services offered to you.
Can customers update their information?
You can review, change, or correct any of your PII at any time. You are responsible for maintaining the accuracy and completeness of your personal and investment information. The Firm encourages you to review your information regularly to ensure it is up to date. If you have any questions regarding your customer information or believe there to be incorrect information, please directly contact JFM Consulting’s Customer Support Team at support@JFMConsulting.com.
If you have any questions, complaints, or comments, please email JFM Consulting directly at support@JFMConsulting.com or address the JFM Consulting Compliance Department at 18653 Ventura Blvd Suite 510 Tarzana California 91356.
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